Data Privacy Policy - Brisk Response App
As of March 1, 2025 - 11:00 AM - Philippine Time
1. Introduction
At Brisk Response, we prioritize the privacy and security of your personal information. This Data Privacy Policy outlines how we collect, use, protect, and share your data when you use our app. We are committed to handling your personal information responsibly and in compliance with applicable data protection laws. By using the Brisk Response App, you consent to the practices described in this policy. Please read this policy carefully to understand how we safeguard your privacy and your rights concerning your personal data.
2. When Data is Collected
- Informants:
- Data Collection Timing: Data is collected when an informant reports an incident or emergency through the Brisk Response App.
- Details: Information collected includes personal details, incident descriptions, statements, and any media files attached to the report.
- Responders/Agencies:
- Data Collection Timing: Data is collected during the registration or updating process for responders and agencies.
- Details: Institutional information, representative details, and supporting documents are collected to verify the organization's and representative's legitimacy and authority before they can access and respond to reports.
- Users:
- Data Collection Timing: Data is collected during the registration process for all users of the Brisk Response App.
- Details: Information such as personal details, contact information, and verification data is collected to create and manage user accounts, ensuring only authorized users can access and use the app.
- System Administrators:
- Data Collection Timing: Data is collected continuously as part of system management and administration.
- Details: Administrative data, including access logs and operational data, is collected to monitor and manage the app’s performance and ensure its security and functionality.
- Shared Media Contents: Any media content (photos, videos, etc.) shared, uploaded, or provided by users on the Brisk Response App is the sole responsibility of the user who shares it. Brisk Response App disclaims any liability for such content. This includes, but is not limited to, any media that captures individuals, groups, or entities, whether directly or indirectly, intentionally or unintentionally. Users are fully accountable for ensuring that their shared content complies with privacy and consent standards.
- Brisk Map – Location Consent: By using Brisk Map, you consent to the app collecting your location for the following purposes:
1. Home Address – Used for reporting incidents and emergencies. This information will be shared with your chosen responders and any agencies handling escalations.
2. Agency Address – Allows users to easily find your office on the map.
3. Evacuation Center / Voting Precinct – Helps users quickly locate these important sites on Brisk Map.
4. Location Sharing – Enables your admins to locate you when needed. Please note that we don't keep data of your location foot print as our system deletes location data footprint every 24hours. - Call and Message Consent for Brisk Response App -
To improve emergency response and ensure accurate documentation, please review and agree to the following:
1. All Users consent to the recording and storage of their calls and messages made through Brisk Response for coordination with emergency responders.
2. All Users understand that these recordings and messages will only be used for app-related purposes whenever needed.
3. Retention Period with Reckoning Date and Time
- Informants:
- Retention Period: Data related to informants is retained perpetually from the date of the incident report submission.
- Reckoning Date and Time: Data retention begins from the date and time when the incident report is submitted through the Brisk Response App.
- Responders/Agencies:
- Retention Period: Institutional and representative data is retained for the duration of the organization’s registration with the Brisk Response App and for 2 years following deregistration or the last recorded activity.
- Reckoning Date and Time: Data retention starts from the date of registration and continues until the organization’s registration is terminated, with an additional retention period of 2 years post-deregistration.
- Users:
- Retention Period: User data is retained for the duration of the user’s active registration with the Brisk Response App and for 6 months after account deactivation or termination. Additionally, data may be retained for 2 years to manage any post-termination activities.
- Reckoning Date and Time: Data retention starts from the date of user registration and continues until the account is deactivated, with an additional retention period of 6 months and potentially 2 years for post-termination management.
- System Administrators:
- Retention Period: Administrative data, including access logs and operational data, is retained indefinitely for auditing and system management purposes.
- Reckoning Date and Time: Data retention begins from the date of data collection and continues indefinitely to ensure ongoing system performance and security.
- Shared Media Contents: Any media content (photos, videos, etc.) shared, uploaded, or provided by users on the Brisk Response App is the sole responsibility of the user who shares it. Brisk Response App disclaims any liability for such content. This includes, but is not limited to, any media that captures individuals, groups, or entities, whether directly or indirectly, intentionally or unintentionally. Users are fully accountable for ensuring that their shared content complies with privacy and consent standards.
4. Destruction or Deletion Procedures
The destruction or deletion of data will be conducted with utmost care and in accordance with the specified Retention Periods and Reckoning Dates. The tech team will meticulously assess each data deletion request and ensure compliance with established retention schedules. All data deletion processes will be executed following our internal protocols to safeguard data integrity and confidentiality.
5. Cyber Security Counter Measures
- Organization: Our organization is committed to safeguarding the privacy and security of all data managed within our operations. We implement stringent hiring practices, including neuro and drug tests, and enforce comprehensive Non-Disclosure Agreements (NDAs) to protect data integrity and confidentiality. All data provided by users, agencies, and system administrators is handled in accordance with the highest standards of data privacy.
- Physical: We prohibit the use of personal phones, as well as pen and paper, within our production areas where administrative tasks are conducted. This minimizes the risk of information leaks.
- Technical: Our computers are equipped with up-to-date malware protection and antivirus software. We also employ advanced firewalls and encryption protocols to ensure that all data remains secure and inaccessible to unauthorized users.
Disclaimer: While we are dedicated to implementing the highest security measures, no system can be completely immune to cyber threats. In the event of a data breach, cyber attack, or issues such as data deletion, distortion, damage, or theft due to system-related factors, Brisk Response App cannot be held liable. Users acknowledge and accept this disclosure by using our app. Additionally, if issues arise from negligence or improper management on your part, Brisk Response App also disclaims responsibility. We advise all users to take personal precautions to safeguard their data and account information.
6. User Rights
- Access and Correction: Users have the right to access and correct their personal data. Requests can be made through the app’s support channels.
- Deletion Requests: Users may request the deletion of their data before the end of the retention period. Such requests will be evaluated based on the applicable retention policies.
- Data Portability: Users may request their data in a portable format, where applicable.
7. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Consent: Where users have given consent for processing.
- Contractual Necessity: Where processing is necessary to fulfill our contractual obligations.
- Legal Obligations: Where processing is required to comply with legal obligations.
- Legitimate Interests: Where processing is necessary for our legitimate interests, provided these do not override the rights and freedoms of the data subjects.
8. Data Sharing and Third Parties
We may share data with third parties under the following circumstances:
- Service Providers: To assist in operating the Brisk Response App and providing services. These third parties are required to adhere to strict confidentiality and security standards.
- Legal Requirements: When required by law or to comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or asset sale, where data may be transferred as part of the transaction.
9. Data Breach Notification
In the event of a data breach, we will notify affected users as soon as practicable, outlining the nature of the breach, the data involved, and the steps taken to address it.
10. International Data Transfers
If data is transferred internationally, we ensure that such transfers are protected by appropriate safeguards to maintain data privacy standards in line with applicable regulations.
11. Changes to the Privacy Policy
We may update this policy from time to time. Users will be notified of significant changes through the app or via email. We encourage users to periodically review this policy to stay informed about how we protect their data.
12. Contact Information
For any questions or concerns regarding this Data Privacy Policy or data protection practices, please contact us at:
info@briskresponse.com13. Data Privacy Compliance
Brisk Response App is DPO/PDS Registered and Certified by the National Privacy Commission - Philippines under the company named FarmTract Technologies Inc. [NPC Registration Number: PIC 007-888-2024]. This Data Privacy Policy is bound by our
Terms and Conditions.© 2024 Brisk Response App - FarmTract Technologies Inc.